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For support email us at:
support@pluginpos.com or
call us at 1 973 887-4499
PLUG AND PLAY POS SUPPORT PHONE NUMBER 1-973-887-4499
Aldelo Software Phone Support Available
(Mon-Fri / 9-5 EST)
Free Phone Support -
PLUG AND PLAY POS offers
30 Day Free Phone Support
on all systems purchased through us.
SOFTWARE - Optional
Aldelo Annual Software Phone Support
with FREE Downloads can be
Purchased @$465.00.
Call Us to Order
HARDWARE - All Hardware vendors
can be contacted directly,
make sure to have your serial #'s handy when contacting the hardware
support phone #'s on the right of this page.
DRIVERS - To
download Peripherals Drivers, go to our DOWNLOADS
PAGE
Turn Key POS Systems are pre-configured at our facilities with the
following procedure:
HARDWARE &
SOFTWARE PRE-CONFIGURATION: Click for Details
1. All Hardware is
Unpacked and Burned In for a Minimum of
24Hrs Before Shipping.
2. Software in Installed, Windows is configured for
Optimum POS
performance.
3. Multi-Terminal
Configurations - will include Windows Network
TCP/IP Configuration and
Testing.
4. All necessary
cabling will be tested and included with their
respective POS
Hardware, with easy instructions
for
you to unpack, then Plug and Play.
ADDITIONAL SERVICES:
1.
ALDELO Custom Menu Programming Services- Our Staff
can quickly Program your Custom
Menu, with all Modifiers and
Food Prep Questions needed to run your operation smoothly.
Most Menu's can be set for a $300.00 Programming Fee.
Have a Very large Menu? Fax us your Menu for a Quote.
2. PER INCIDENT
PHONE SUPPORT - $50.00 per incident
charge, up to 30 minutes time provided per incident.
Aldelo Doc's
Setup Manual Link
EDC 6.2 Upgrade Doc's
EDC 6.2 Installation Doc's
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HARDWARE
VENDOR LINKS
Aldelo
Setup Manual
Hardware Support #s
Aldelo Direct 209-338-5481
Dell 877-861-3355
Elo 800-557-1458
Epson 800-234-1445
GVision 949-586-3338
ID Tech 800-984-1010
Logic Controls 516.248.0400
MetroLogic 856-537-6400
MMF 800 769-1954
Posiflex 510-429-7097
POS-X 800 790-8657
Samsung 800-333-4949
Star 800-782-7636
Senor Tech 408 980-0558
TouchDynamic 732-382-5701
Verifone 877-659-8981
Whooz Calling 800 240-4637
ALDELO
System Prep
1) Load Software
a) ALDELO Setup
b) Menu Grouping
c) Station Settings
2) Load Drivers
a) Printers
b) Touch
c) Peripherals
3) Network
Config.
a) Setup Workgroup
b) Station IP's
c) Network Printers
d) Printer Routing
e) Router (Internet)
4) Reship Back
to You
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